# Product Guide ## Product Guide - [What's Shipper CRM?](https://docs.shippercrm.com/start-guide/whats-shipper-crm.md): Shipper CRM is the fastest way to find shippers you should be working with. Our exclusive database of 51,000+ verified shippers takes the guesswork out of prospecting. - [Onboarding](https://docs.shippercrm.com/start-guide/whats-shipper-crm/onboarding.md): This step-by-step guide will walk you through the process of getting started with the product. - [The first 60 seconds](https://docs.shippercrm.com/start-guide/whats-shipper-crm/the-first-60-seconds.md): 60 seconds to your first shipper - get started with ShipperCRM in a few easy steps. - [Product concepts](https://docs.shippercrm.com/start-guide/whats-shipper-crm/product-concepts.md): Shipper CRM is a sales tool for freight brokers and carriers. It has 3 core concepts: the Shipper Database, the Magic Map, and Magic Contacts. - [Free vs Pro](https://docs.shippercrm.com/start-guide/free-vs-pro.md): ShipperCRM offers a Free Plan and a Pro Plan. This guide explains the differences between the two. - [Parent Companies](https://docs.shippercrm.com/shipper-database/parent-companies.md): The top level unit for contacts in the Shipper Database is a Parent Company. All contacts belong to a parent company, which helps unify information across shippers. - [Shipping Locations](https://docs.shippercrm.com/shipper-database/shipping-locations.md): Our Shipper Database contains extensively researched location data for shipper facilities. - [Magic Contacts](https://docs.shippercrm.com/shipper-database/magic-contacts.md): Contacts in Shipper CRM are called Magic Contacts - they're special because they're curated just for you, and stay up to date automatically. - [Overview](https://docs.shippercrm.com/magic-map/overview.md): The Magic Map is the heart of ShipperCRM. It's the central hub for exploring shipper facilities and finding contacts. This section is a comprehensive guide on how to get the most out of the Magic Map. - [Filters](https://docs.shippercrm.com/magic-map/filters.md): You can easily filter the Magic Map to see shippers that are most relevant to your operation. This guide walks through how to use the filters effectively. - [Shipper Profiles](https://docs.shippercrm.com/magic-map/shipper-profiles.md): Clicking on a dot on the map for a particular shipper allows you to view all of the researched details for that shipper. - [Parent Company View](https://docs.shippercrm.com/magic-map/shipper-profiles/parent-company-view.md): The parent company view is a quick way to reveal all known locations for the company. - [Tool Bar Actions](https://docs.shippercrm.com/magic-map/shipper-profiles/tool-bar-actions.md): Clicking the \[+] icon reveals additional actions including assigning yourself to the company and reporting inaccurate data. - [List View](https://docs.shippercrm.com/magic-map/list-view.md): The list view panel is a quick and easy way to browse through more shippers faster. - [Request New Companies](https://docs.shippercrm.com/magic-map/request-new-companies.md): Even though our database contains 51k+ shippers, it's possible that you'll want to look for a shipper we don't currently have. This guide walks through how to request research for a new company. - [Overview](https://docs.shippercrm.com/relationship-manager/overview.md): ShipperCRM includes a purpose built relationship manager to help you manage existing relationships and cultivate new ones. - [Contact Info Card](https://docs.shippercrm.com/relationship-manager/contact-info-card.md): The contact information card in ShipperCRM is the easiest way to keep track of information about a contact and stay on top of the temperature of the relationship - [Filtering](https://docs.shippercrm.com/relationship-manager/filtering.md): There are several ways to filter the data in your CRM to more easily view the information you want. - [Interactions](https://docs.shippercrm.com/relationship-manager/interactions.md): As you build your relationships, you will want to track the various interactions you have with your contacts. This section explains how to do this easily. - [Reminders](https://docs.shippercrm.com/relationship-manager/reminders.md): Similar to interactions, you can also add reminders to your contacts in the CRM. This is the easiest way to stay on top of your relationships and ensure nothing slips through the gaps. - [LinkedIn Profiles](https://docs.shippercrm.com/request-tracking/linkedin-profiles.md): After requesting LinkedIn profiles for suggested logistics contacts from the Magic Map, you can track the status of these requests in the request tracking page. - [Contact Enrichment](https://docs.shippercrm.com/request-tracking/contact-enrichment.md): You can track the status of any contacts you have requested enrichment for from the requests tracking page. - [Overview](https://docs.shippercrm.com/teams-and-agencies/overview.md) - [Workspaces](https://docs.shippercrm.com/teams-and-agencies/workspaces.md): There are two main workspace types - corporate workspaces and agency workspaces. - [Setup an agency](https://docs.shippercrm.com/teams-and-agencies/workspaces/setup-an-agency.md): Setting up and managing workspaces in Shipper CRM is simple and straightforward. This guide walks through how to setup an agency. - [Setup a corporate workspace](https://docs.shippercrm.com/teams-and-agencies/workspaces/setup-a-corporate-workspace.md): Setting up and managing workspaces in Shipper CRM is simple and straightforward. This guide walks through how to setup a corporate workspace. - [Removing Members](https://docs.shippercrm.com/teams-and-agencies/workspaces/removing-members.md) - [Assign Me To Shipper](https://docs.shippercrm.com/teams-and-agencies/assign-me-to-shipper.md): Assign companies to help your team avoid reaching out to the same prospects. - [Workspace switching](https://docs.shippercrm.com/teams-and-agencies/workspace-switching.md): Easily switch between workspaces using the workspace switcher. - [Organization](https://docs.shippercrm.com/settings/organization.md) - [Account](https://docs.shippercrm.com/settings/organization/account.md): Your account settings can easily be viewed and adjusted from within the settings page. - [Members](https://docs.shippercrm.com/settings/organization/members.md) - [Inviting Members](https://docs.shippercrm.com/settings/organization/members/inviting-members.md) - [Deactivating a Member](https://docs.shippercrm.com/settings/organization/members/deactivating-a-member.md) - [Workspaces](https://docs.shippercrm.com/settings/organization/workspaces.md): You can easily view and edit your workspaces from within the settings tab. - [Enrichment Credits](https://docs.shippercrm.com/settings/organization/enrichment-credits.md): Enrichment credits allow you to request or unlock direct contact information for any contact from the Magic Map. - [Integrations](https://docs.shippercrm.com/settings/organization/integrations.md): You can connect ShipperCRM to various third party apps to increase it's functionality and take control of your data. - [Support](https://docs.shippercrm.com/settings/support.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.shippercrm.com/start-guide/whats-shipper-crm.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.